PATIENT RIGHTS & RESPONSIBILITIES

PATIENT RIGHTS & RESPONSIBILITIES (As per NABH Guidelines)

Patient Rights

In accordance with NABH standards, every patient receiving care in this hospital is entitled to the following rights:

1. Right to Information
   Patients have the right to receive clear, complete, and understandable information regarding their diagnosis, treatment options, procedures, risks, benefits, and expected outcomes.

2. Right to Privacy and Confidentiality
   All medical records, personal details, and clinical discussions shall be kept confidential. Privacy will be maintained during examination, treatment, and care.

3. Right to Informed Consent
   Patients have the right to give informed consent before undergoing any investigation, procedure, surgery, or treatment.

4. Right to Refuse Treatment
   Patients may refuse treatment after being informed about the possible medical consequences of such refusal.

5. Right to Emergency Care
   Every patient has the right to receive immediate and appropriate care in emergency and life-threatening situations, without delay.

6. Right to Respect and Dignity
   Patients shall be treated with courtesy, respect, and dignity at all times, irrespective of gender, age, religion, caste, economic status, or social background.

7. Right to Grievance Redressal
   Patients have the right to voice complaints or grievances related to care, safety, or services and receive a fair and timely resolution.

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Patient Responsibilities

Along with rights, patients and attendants are expected to fulfill the following responsibilities to ensure safe and effective care:

1. Providing Accurate Information
   Patients must provide correct and complete information regarding their medical history, medications, allergies, and current health condition.

2. Following Treatment Plan
   Patients should cooperate with healthcare providers and follow prescribed treatment, medication, and care instructions.

3. Respecting Healthcare Providers and Other Patients
   Patients and attendants must behave respectfully toward hospital staff and fellow patients.

4. Adhering to Hospital Rules and Policies
   Patients are expected to comply with hospital policies related to safety, infection control, visiting hours, and discipline.

5. Care of Personal Belongings
   Patients are responsible for safeguarding their personal valuables during their stay in the hospital.

6. Reporting Unsafe Conditions
   Any unsafe environment, equipment malfunction, or potential risk should be promptly reported to hospital staff.

7. Financial Responsibility
   Patients or their representatives are responsible for understanding charges and settling hospital bills in a timely manner.

        

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